Georgetown Medical Center Room Key Policy
Keys for your reserved space, unless otherwise indicated by the reserving department and your confirmation, should be picked up from the Dahlgren Memorial Library Information Services Desk. In order to gain access to your space, you must provide the Information Services Desk with your confirmation number. This means that if someone other than yourself reserved the space, they either need to include your name on the original reservation or they need to provide you with a copy of the reservation confirmation email. NOTE: It is not the responsibility of the library to search to find your reservation. Please come prepared.
The Information Services Desk hours are 8am-8pm, Monday through Friday, excluding University holidays. If you have a room reservation during IS Desk staff hours, you may pick the key up anytime between 8am-8pm. Please see the following chart for key pickup guidelines:
Your reservation day and time is |
You can pick up keys |
Monday- Friday between 8am -8pm |
Between 8am- 8pm the day of the reservation |
Tuesday-Friday after midnight and before 8am |
Between 8am- 8pm the day before the reservation |
Monday-Friday between 8pm-midnight |
Between 8am- 8pm the day of the reservation |
Anytime Saturday or Sunday |
Between 8am – 8pm Fridays |
University Holiday |
Between 8am- 8pm the business day before the reservation |
Questions regarding key sign outs should be directed to dmlcirculation@georgetown.edu or 202-687-1448.