Georgetown Medical Center Room Key Policy

Keys for your reserved space, unless otherwise indicated by the reserving department and your confirmation, should be picked up from the Dahlgren Memorial Library Information Services Desk. In order to gain access to your space, you must provide the Information Services Desk with your confirmation number. This means that if someone other than yourself reserved the space, they either need to include your name on the original reservation or they need to provide you with a copy of the reservation confirmation email. NOTE: It is not the responsibility of the library to search to find your reservation. Please come prepared.

The Information Services Desk hours are 8am-8pm, Monday through Friday, excluding University holidays. If you have a room reservation during IS Desk staff hours, you may pick the key up anytime between 8am-8pm.    Please see the following chart for key pickup guidelines:

Your reservation day and time is

You can pick up keys

Monday- Friday between 8am -8pm

Between 8am- 8pm the day of the reservation

Tuesday-Friday after midnight and before 8am

Between 8am- 8pm the day before the reservation

Monday-Friday between 8pm-midnight

Between 8am- 8pm the day of the reservation

Anytime Saturday or Sunday
Monday between midnight-8am

Between 8am – 8pm Fridays

University Holiday

Between 8am- 8pm the business day before the reservation


Questions regarding key sign outs should be directed to or 202-687-1448.